|
SIMPLE-inspired initiatives requires employer engagement |
Employer engagement is the main challenge in migrants’ inclusion initiatives |
Economic integration is essential for migrants’ long-term inclusion |
|
SIMPLE Model pilots demonstrated that employability, entrepreneurship, mentoring, and labour market integration pathways cannot function without the active involvement of employers and private sector actors. To transfer and adapt SIMPLE-inspired initiatives in other local contexts, organisations must be able to:
|
SIMPLE outreach activities highlighted:
Many organisations working with migrants lack:
|
For Ukrainian refugee and migrant women, economic integration is closely linked to:
However, real sustainable inclusion requires coordinated collaboration between:
|
Employers are not only recruiters
In SIMPLE-inspired initiatives, private sector actors can contribute through:
Employer engagement should not be treated as an “optional partnership activity” — it is a core operational component of sustainable migrant inclusion pathways.
Before engaging in inclusion initiatives, employers typically assess:
Operational factors
Organisational factors
Risk factors
In the context of Ukrainian refugee women employers may also evaluate:
Strategic takeaway
Advanced employer engagement requires
Many organisations working with migrants struggle to activate companies in a stable and operational way.
Employers are often approached:
Why companies frequently disengage
|
ORGANISATIONS OFTEN PROPOSE |
EMPLOYERS OFTEN PERCEIVE |
| Inclusion project | Operational burden |
| Social responsibility | Unclear benefit |
| Vulnerable beneficiaries | Onboarding complexity |
| Partnership request | Additional workload |
Key insight
Employers rarely engage because they are “convinced by the cause” alone. They engage when collaboration becomes: operationally manageable, strategically relevant, and supported by the local ecosystem.
| TYPE OF ACTOR | MAIN PRIORITIES | EFFECTIVE ENGAGEMENT APPROACH |
|
SMEs / local businesses |
flexibility, immediate workforce needs |
low-risk and practical collaboration |
|
Large companies |
HR processes, reputation, ESG goals |
structured partnerships and clear coordination |
|
Social enterprises |
social impact sustainability |
ecosystem collaboration and community value |
|
Entrepreneurial networks |
innovation and local development |
mentoring, networking, entrepreneurial pathways |
|
Chambers/associations |
economic ecosystem strengthening |
multi-stakeholder cooperation and visibility |
Effective engagement requires:
|
ACTOR ENGAGING THE PRIVATE SECTOR |
GENERIC & INEFFECTIVE APPROACH |
STRATEGIC & REALISTIC APPROACH |
|
Municipality developing local employability pathways |
“Would your company like to support refugee inclusion activities?” |
“Several Ukrainian women participating in our local employability pathway already have hospitality and care-sector experience. We are looking for 2–3 employers interested in testing a supported onboarding pathway with NGO mediation and follow-up.” |
|
NGO supporting Ukrainian women with care responsibilities |
“Can your company offer jobs to refugees?” |
“Many women in our programme cannot access standard full-time work because of childcare responsibilities. We are mapping employers open to flexible schedules, part-time arrangements, or remote administrative tasks.” |
|
VET provider developing skills certification pathways |
“Would you participate in a training partnership?” |
“We are developing a short certified pathway combining language support, internships, and workplace exposure for Ukrainian women with previous professional experience. Participating companies would have early access to trained candidates and could help shape practical training content according to local workforce needs.” |
Advanced employer engagement starts with ecosystem intelligence. Before contacting a company, organisations should analyse:
1. Workforce & sector needs
Research:
Practical example
A local hospitality company struggling with staff shortages may be more open to:flexible employability pathways, mentoring, or supported onboarding for Ukrainian women.
2. Previous ecosystem involvement
Identify whether the company:
Practical example
A company already involved in local women’s empowerment initiatives may become a strategic partner for mentoring or entrepreneurship support
3. Existing ecosystem connections
Map:
Strategic insight
The strongest employer engagement strategies rarely start “cold”. They are often activated through trusted ecosystem relationships.
SCENARIO
Your organisation wants to replicate a SIMPLE-inspired initiative focused on supporting Ukrainian refugee women through a local employability and entrepreneurship pathway. The initiative combines: mentoring and accompaniment, employability support, entrepreneurship incubation, and collaboration with local ecosystem actors.
To make the pathway sustainable and operational, your organisation must strategically engage at least one private sector actor that could contribute through:
Step 1 — Choose an employer profile
Select
Step 2 — Build the employer profile
Identify
Step 3 — Design your engagement strategy
Define
Reflection questions
What operational concern is most likely to affect this employer’s participation?
How can your proposal reduce perceived risk or workload?
What type of support would make collaboration more realistic?
How could this first interaction evolve into long-term collaboration?
Employers rarely reject inclusion initiatives because they are “against inclusion”. More often, they fear:
The most frequent concerns identified in SIMPLE-related outreach activities
| EMPLOYER CONCERN | WHAT IS OFTEN BEHIND IT |
|
“We don’t have time to manage this.” |
fear of additional coordination burden |
|
“We are not experts on migration.” |
uncertainty about communication and onboarding |
|
“What if integration does not work?” |
perceived reputational or operational risk |
|
“We cannot solve complex social situations.” |
fear of becoming responsible beyond employment |
|
“Language could become a problem.” |
concern about workflow efficiency and misunderstandings |
The objective is not:
“convincing employers emotionally”
The objective is:
|
EMPLOYER BARRIER |
WHAT THIS LOOKS LIKE IN PRACTICE |
POSSIBLE ECOSYSTEM SOLUTION |
|
Uncertainty about legal/administrative procedures |
Employer does not know which documents are needed or fears making mistakes |
NGO or municipality provides administrative guidance and referral support |
|
Fear of unstable participation |
Employer worries the person may interrupt the pathway because of housing, childcare, or personal instability |
Ecosystem provides accompaniment, mentoring, and social support around employment |
|
Limited onboarding capacity |
Small company has no HR staff or time for intensive supervision |
VET provider or NGO supports onboarding and follow-up during the first weeks |
|
Skills mismatch uncertainty |
Employer cannot evaluate previous qualifications or work experience |
Trial tasks, practical demonstrations, internships, or competency-based assessment |
|
Productivity concerns linked to language barriers |
Employer fears slower workflow or communication problems |
Workplace-oriented language support and gradual task integration |
The strongest inclusion pathways are not those asking employers to “solve integration”.
They are those where:
One of the biggest mistakes is treating communication barriers only as “language problems”. In practice, misunderstandings often emerge from:
Language mediation alone is often insufficient. Effective inclusion pathways may also require:
Examples in Ukrainian refugee women employability pathways
|
OPERATIONAL SITUATION |
POSSIBLE MISUNDERSTANDING |
|
flexible scheduling |
interpreted differently by employer and participant |
|
direct workplace feedback |
perceived as conflict or criticism |
|
administrative procedures |
unclear because of technical language |
|
informal workplace norms |
difficult to understand without mediation |
The objective is not only:
“helping refugees understand employers”
It is also: helping employers adapt communication and onboarding practices realistically.
|
HIGH-RISK PERCEPTION |
WHY EMPLOYERS HESITATE |
|
Immediate hiring request |
Fear of unsuccessful integration or mismatch |
|
No mediation/support actor |
Employer feels left alone managing problems |
|
Unclear expectations |
Fear of hidden workload |
|
Long-term commitment from the beginning |
Employer wants to “test first” |
|
No flexibility in the pathway |
Concern about operational rigidity |
Practical example
A restaurant owner may refuse immediate recruitment of Ukrainian refugee women because:
However, the same employer may accept:
SCENARIO
A medium-sized local company is interested in supporting a SIMPLE-inspired employability pathway for Ukrainian refugee women. However, during the first meeting, the HR manager raises concerns about: onboarding complexity, communication barriers, limited staff capacity, and uncertainty about long-term sustainability.
Prepare a response strategy.
You must:
Step 1 — Barrier analysis
Identify
Step 2 — Ecosystem response
Define
Step 3 — Low-risk engagement proposal
Design
Reflection questions
Which employer concern is most likely to block engagement completely?
What ecosystem weakness is increasing employer uncertainty?
Which actor should coordinate communication with the employer?
How could NGO/VET/public sector support reduce operational burden?
What would make this employer more likely to continue collaboration after the first interaction?
In some contexts, when engaging employers, you may encounter:
In these situations, effective practitioners must learn how to:
Effective engagement strategies with employers do not ignore bias. But they also avoid:
❌ moral confrontation as the first strategy.
Instead, they:
Employer concerns are often “mixed”. A single statement may contain:
Your role is not to immediately label reactions as “discrimination”, but to understand what is actually driving resistance.
Not every concern is bias. But bias is often embedded inside apparently “neutral” operational language.
This is why practitioners should learn to:
|
TYPE OF CONCERN |
HOW TO RECOGNISE IT |
EXAMPLE |
|
Operational concern |
linked to workflow, onboarding, HR capacity, productivity |
“We do not have staff available to supervise onboarding.” |
|
Structural barrier |
linked to procedures, bureaucracy, or institutional limits |
“We are unsure how documentation or contracts would work.” |
|
Organisational fear |
concern about internal dynamics or customer reactions |
“Our team may struggle to adapt.” |
|
Assumption or stereotype |
generalisation not based on direct experience |
“Refugees usually leave quickly.” |
|
Hidden exclusion logic |
operational language masking preference for “local-first” recruitment |
“Local candidates may integrate more easily into our environment.” |
When engaging employers avoid:
❌ abstract debates about discrimination
❌ moralising approaches
❌ defensive reactions
These approaches often increase resistance rather than reducing it.
The objective is not:
❌ “changing opinions immediately”
It is:
|
INSTEAD OF… |
TRY… |
|
“This perception is discriminatory.” |
“Let’s identify what operational concern exists” |
|
generic inclusion narratives |
concrete examples and realistic pathways |
|
asking for immediate commitment |
proposing gradual collaboration |
|
focusing only on vulnerability |
highlighting competencies and experience |
Employer concern:
“We are not sure refugee women would adapt to our pace of work.”
Strategic practitioner response:
“This is why we usually begin with accompanied onboarding, mentoring, and progressive task integration. Several participants already have professional experience in similar environments.”
A company may agree to participate in an inclusion initiative…
…but resistance can later emerge from: supervisors, HR staff, colleagues, clients, or informal workplace culture.
Many inclusion pathways might fail not because:
❌ employers refuse participation
—but because:
Before involving employers, organisations should reflect on:
|
WORKPLACE DYNAMIC |
POSSIBLE EFFECT |
|
employees reluctant to adapt communication styles |
social isolation of newcomers |
|
assumptions about “lower productivity” |
unequal task allocation |
|
informal exclusion from workplace interactions |
reduced confidence and retention |
|
concerns from clients/customers |
pressure on management to disengage |
|
stereotypes linked to migrant women or refugees |
limited professional growth opportunities |
|
RISK OR RESISTANCE |
ECOSYSTEM RESPONSE |
ACTORS THAT CAN CONTRIBUTE |
|
employers rely on stereotypes not competencies |
competency-based assessments, trial tasks, portfolio validation |
VET providers / universities, NGOs |
|
communication concerns during onboarding |
workplace-oriented language support and mediation |
NGOs, VET providers / universities |
|
isolation or exclusion inside teams |
mentoring, peer-support, integration follow-up |
NGOs, employers |
|
fear of unsuccessful integration |
gradual onboarding with external accompaniment |
NGOs, public employment services |
|
“local candidates first” mentality |
labour market data and workforce gap analysis |
public authorities, research actors |
|
concerns about operational burden |
coordination and shared support mechanisms |
NGOs, municipalities, VET actors |
SIMPLE-inspired lesson
The most effective pathways:
—not only through vulnerability narratives.
Strategic takeaway
Bias and resistance are reduced more effectively when ecosystem actors actively absorb complexity and support operational integration processes.
SCENARIO
A local employer is approached to participate in a SIMPLE-inspired initiative supporting the professional integration of Ukrainian refugees.
During the meeting, the employer states:
“Look, I understand the social objective, but honestly we prefer hiring local people whenever possible. In our experience, these situations often become complicated. Many Ukrainian refugees arrived because of the war and, to be honest, I am not sure they really plan to stay and integrate long term. We already had cases where migrant workers left after a short time, so investing resources in onboarding does not always make sense for us. The administrative side seems very complicated and companies are already under enough pressure without having to manage social integration problems as well. We are not against helping people, BUT I am not sure businesses should carry this responsibility.
Step 1 — Analyse the statements
Discuss
Step 2 — Build a strategic response
Define
Step 3 — Reframe the collaboration
Prepare a short engagement message that
Reflection questions
Which concerns are based on evidence and which on perception?
How can practitioners challenge stereotypes without damaging dialogue?
What role could NGOs, VET providers, or public actors play in reducing employer fears?
How can Ukrainian refugee women be presented beyond vulnerability narratives?
What first positive experience could help reduce future resistance?
Employers are often more influenced by examples than by statistics.
When employers express doubts about integration, retention, communication, productivity, or workplace adaptation, a well-chosen success story can help transform an abstract discussion into a concrete and credible example.
Why success stories work
They help employers:
The objective is not:
❌ proving that inclusion always works
It is:
Not all stories are equally effective.
The strongest stories contain four elements:
1. A realistic challenge
A barrier that employers recognise.
2. A support mechanism
What helped address the challenge?
3. A concrete outcome
What changed?
4. A benefit for the employer
Why was participation worthwhile?
In engagement strategies, stories are not just meant to demonstrate that an initiative works. They are meant to help people see as possible those realities they currently consider unlikely.
A company is more likely to host an internship if it knows:
|
EMPLOYER EXPECTATION |
WHAT ORGANISATIONS SHOULD PROVIDE |
|
Clear contact point |
One person responsible for communication |
|
Rapid problem-solving |
Timely responses when difficulties emerge |
|
Practical guidance |
Support on onboarding and integration |
|
Continuity |
Follow-up after recruitment or placement |
|
Transparency |
Honest communication about participant needs and challenges |
The strongest inclusion pathways continue after placement begins.
Many organisations invest heavily in employer engagement but provide limited support once collaboration starts. This is often where partnerships fail.
SIMPLE-inspired ecosystem principle
Employers should not feel that they are: "taking over responsibility for integration."
Instead, they should feel that they are: "participating in a supported ecosystem."
Before approaching an employer, ask yourself:
“If difficulties emerge after recruitment or placement, what support can my organisation realistically provide?” This question often determines whether collaboration becomes sustainable or remains a one-off experience.
Examples of value-added support
NGO -> Provides mediation if communication difficulties emerge
Public authority -> Connects employers with incentives or support services
VET provider -> Offers additional training or skills upgrading
University -> Supports monitoring, impact assessment, or mentoring schemes
REFLECTION ACTIVITY
Building Employer Confidence
Think about the employer identified in previous exercises
1. Which success story could help address their main concern?
What assumption or concern would it challenge?
2. Which piece of evidence could strengthen your credibility?
For example: placement results, employer testimonials, retention outcomes, or mentoring results.
If you do not have a suitable example, explore:
Many organisations treat engagement as a single moment:
identify employer → organise meeting → request participation
However, employer engagement is usually a progressive process.
Strategic insight
Many organisations fail because they ask for partnership at Stage 2.
At that stage, most employers are still trying to understand whether collaboration is worth exploring.
Engagement journey
Stage 1 — Awareness
Employer learns about the initiative.
Stage 2 — Exploration
Employer assesses relevance and risks.
Stage 3 — Experimentation
Employer tests a low-commitment activity.
Stage 4 — Confidence
Positive experiences reduce uncertainty.
Stage 5 — Partnership
Employer becomes an active ecosystem actor.
A common mistake in employer engagement is approaching the wrong employer first. Not all employers have the same readiness level. Some organisations spend months trying to convince highly resistant employers while ignoring actors who are already open to collaboration.
The Employer Readiness Matrix
|
|
LOW INTEREST |
HIGH INTEREST |
|
LOW CAPACITY |
Observe |
Support & Develop |
|
HIGH CAPACITY |
Influence Later |
Prioritise First |
Strategic implication
When launching a new initiative, start with employers that:
Avoid investing excessive resources in:
SIMPLE-inspired lesson
Early success often comes from selecting the right first partners, not from convincing the most difficult ones.
Reflection
Which employers in your ecosystem are "early adopters“ and which are "long-term targets"?
Not every employer should become a partner immediately.
A common mistake among practitioners is assuming that every expression of resistance must be overcome.
In reality, some employers:
Employer engagement is not only about persuasion.
It is also about:
Instead of asking:
"How do we convince this employer?"
Sometimes ask:
"Is this the right employer to engage right now?"
Strategic insight
Effective ecosystem builders know where to invest their energy. Sometimes the most strategic choice is to:
Employers remain engaged when they experience value early.
Many inclusion initiatives focus exclusively on long-term social impact. Employers often decide whether to continue based on short-term experience.
Strategic insight
Quick wins do not need to be large.
They need to be:
What can constitute a quick win?
Recruitment
Access to candidates they would not otherwise meet.
Innovation
Exposure to different perspectives and experiences.
Visibility
Recognition as a community actor.
Networking
Connections with ecosystem partners.
Learning
Better understanding of local labour market realities.
Think about 3–5 employers in your local ecosystem. Using the Employer Readiness Matrix, place each employer in one of the four quadrants.
|
|
LOW INTEREST |
HIGH INTEREST |
|
LOW CAPACITY |
|
|
|
HIGH CAPACITY |
|
|
INSTRUCTIONS
Think about one employer you are currently engaging or would like to engage in a SIMPLE-inspired initiative. For each statement, select:
☐ Yes ☐ Partially ☐ No
RESULTS
Interest
☐ Does this employer see a potential benefit in participating?
☐ Has the employer shown some openness to collaboration or dialogue?
Capacity
☐ Does the employer have the resources, time, or operational flexibility to participate?
☐ Can relevant decisions be taken without excessive internal barriers?
Timing
☐ Does the employer have a concrete reason to engage now (e.g. workforce needs, visibility, networking, CSR objectives)?
☐ Is there a realistic opportunity to start with a low-commitment activity?
Relationship
☐ Has at least one positive interaction already taken place?
☐ Is there a trusted person or organisation that could facilitate engagement?
Module 3 Tool
Private Sector Engagement Readiness Tool
Module 4 Preview
Designing Inclusive and Effective Integration Actions
Peer Learning Network
Join the SIMPLE stakeholder network to share experiences and co-create solutions with peers from the SIMPLE partner countries.
Collaboration is at the heart of the SIMPLE project. We work with a diverse range of stakeholders from academia, industry, government, and civil society to achieve our goals. Our partnerships are crucial for establishing strong networks, sharing resources, and maximizing the impact of our initiatives for Ukrainian refugees.
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or European Social Fund Agency. Neither the European Union nor the Granting Authority can be held responsible for them.
Legal description – Creative Commons licensing: The materials published on the SIMPLE project website are classified as Open Educational Resources' (OER) and can be freely (without permission of their creators): downloaded, used, reused, copied, adapted, and shared by users, with information about the source of their origin.